FAQs

📦 ORDERS & SHIPPING

Q: How long does shipping take?
A: Orders are usually processed within  business days. Shipping times vary depending on your location:

  • As We Ship Internationally So, 7–21 business days

Q: Do you ship internationally?
A: Yes, we ship worldwide! Shipping costs are calculated at checkout based on your location.

Q: How can I track my order?
A: Once your order is shipped, you'll receive an email with a tracking number and link.

Q: What if I entered the wrong shipping address?
A: Please contact us immediately at pluggeddinn777@gmail.com If your order hasn’t shipped yet, we can update the address. Once shipped, we’re unable to make changes.


🔄 RETURNS & EXCHANGES

Q: What’s your return policy?
A: We accept returns within 15 days of delivery for unused, unwashed items in original packaging. For more details, check our Return Policy.

Q: Do you offer exchanges?
A: We currently do not offer direct exchanges. If you need a different size or item, please return the original and place a new order.

Q: How do I start a return?
A: Email us at [pluggeddinn777@gmail.com] with your order number and reason for return. We’ll guide you through the process.


💳 PAYMENTS

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Q: Is it safe to shop on your site?
A: 100%. Our store is powered by Shopify and uses industry-standard SSL encryption to keep your information secure.


📩 CONTACT & SUPPORT

Q: How can I contact you?
A: You can email us anytime at [pluggeddinn777@gmail.com] We aim to respond within 24–48 hours.

Q: Do you offer collaborations or influencer partnerships?
A: Yes! Reach out to us or DM us on Instagram @pluggedin.store to connect.